Congratulations to our friends at UCB! The Better Business Bureau has been upgraded their rating from from A to A+!
2017 Collector Training
And just like that, the 2017 Collector Training has come to a close. We crammed a lot into those two days, learning about negotiating, customer service, conflict management, and how to inspire a winning team. There was tons of great, productive interaction and we tackled some big issues facing governments like the TCPA and got some tips and tools about technology.
If you missed this year's conference, you'll want to mark your calendar for March 2018. We don't have dates or location yet, but we'll keep you posted.
You won't want to miss it!
We're pleased to announce we now have a discussion forum available in the Members Only section.
Login with your member login information to access the Forums. We've started a few topics to get us going, but we'd be happy to add more...just let us know what you need.
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