2017 Collector Training

Dollars and Sense


Our 8th Annual Collector Training is on the way. This event will take place in family friendly Orlando, FL from March 6-8, 2017.

If you haven't been to a GRCA Collector Training, we encourage you to join us in one of the only collection events exclusively for governments.

Our 8th Annual Collector Training will focus on ways we can use resources wisely to bring those much needed dollars back to our governments. Using your feedback, we're working on an agenda that we're sure will satisfy both management and front-line needs. You'll want to plan your travel so you don't miss a minute of this one-of-a-kind collector event!

We'll be exploring sessions that include:

  • Conflict Management
  • Legal Issues
  • Compliance Best Practices
  • Customer Service
  • Determining Ability to pay
  • and so much more!

As usual, we'll be spending time in focus groups where we can really drill down on the issues facing our offices. There'll be plenty of opportunities for networking and sharing experiences with your peers. Last year's event brought together collectors from 17 states, so there should be no shortage of ideas and friendships to be explored. If your government is ready to expand their knowledge base, you've got some fantastic opportunities at this event.

Here's what some of our attendees had to say about the 2016 training:

"I really enjoyed the conference..the speakers, the people, along with the ideas that we left with. An awesome experience."

"This was my first time attending. It was a fabulous experience. I walked away with new ideas and goals to strive for. Thank you."

"This was my first experience with GRCA. I am very impressed with the conference and topics. I thoroughly enjoyed the presentations..."

"I always attend this conference because unlike other I have attended, I always come away with at least one new thing I've learned and can apply in either my professional or personal life. Thank you for making this conference happen and at a cost that is easy on our agency budget so 2 of us are able to come."

"I enjoy the GRCA trainings/conferences. The topics are great and I am able to use the info in my daily work."

"This conference is wonderful!! I truly learned so much and came away with MANY questions for my department and administration. A real eye-opener!"

"The training sessions were very informative for my collection team. The topics were relevant and clearly presented."

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