2018 Collector Training

Mind the Gap!


Our 9th Annual Collector Training is headed your way. This event will take place in sunny San Diego, CA from March 7-9, 2018.

As government collectors, we have a lot in common not the least of which is our desire to continually improve our performance, our outcomes, and our offices. We strive to find new ways to manage accounts, engage customers, encourage our teams, and meet our goals. We inspect our operations and ourselves to gaps in our knowledge and weak spots that could benefit from another point of view. Our 9th Annual Collector Training looks to strengthen our foundations and shore up gaps so we can bring those much needed dollars back to our governments.

At your suggestion, we've made adjustments to our format that we hope will alleviate some travel issues and we're hard at work on an agenda to address both front-line and management needs. You won't want to miss a minute of this one-of-a-kind collector event!

Sessions include:

  • Collector Skills
  • Technology
  • Compliance Updates
  • Engaging Unresponsive Debtors
  • Improving Performance
  • and so much more!

There'll be plenty of opportunities for networking and sharing experiences with your peers. There should be no shortage of ideas and friendships to be explored. If your government is ready to expand their knowledge base, you've got some fantastic opportunities at this event.

Here's what some of our attendees had to say about the 2017 training:

"First conference I have attended. It was excellent and all topics were relevant."

"As a first time attendee all the session were informative. Got some good tips to try different things to collect on our outstanding debts."

"Great program and materials."