Privacy Policy

Privacy Statement for Government Revenue Collection Association (GRCA)

Welcome to the Government Revenue Collection Association web site. The Government Revenue Collection Association has created this privacy statement in order to demonstrate our firm commitment to privacy for our web site users and our membership. The following paragraphs disclose our information gathering and dissemination practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have additional questions, comments or concerns please contact us: 

Our postal address is:
Government Revenue Collection Association
P.O. Box 820813
Orchards, WA 98682

  • We can be reached via e-mail at:
  • You can reach us by telephone at 1-877-724-4722

E-Mail Privacy

Your e-mail address will only be used within the GRCA framework. If you authorize it, we will provide your e-mail to two other entities. One is our association partners; the other is vendors that sign up for the annual conference. Please click here to take your name off either the association partner list or the vendor list. We do not sell or rent e-mail addresses to anyone outside GRCA. If you wish to be removed from our e-mail mailings, please click here and complete the form to remove your e-mail address from our list or call 1-877-724-4722.

E-mail Information Gathered by the GRCA

For some e-mails distributed by GRCA, specific information on recipient response is collected. For example, we sometimes review how many recipients open and subsequently choose to click through to links provided in an e-mail. We use this information only for the purposes of analyzing areas of interest, improving what we offer on the website and enhancing the usefulness of our website for GRCA members and other visitors. None of this information is sold or distributed outside of the GRCA in any manner.

The GRCA's Support Level Agreement

The GRCA is committed to providing 100 percent availability of its Internet site. We have implemented safeguards and alarms to notify us in the event of loss of Internet connectivity to the backbone and of hardware failures. Even with these safeguards in place, loss of connectivity or hardware failure can still occur. For this reason, the GRCA cannot "guarantee" its Internet connectivity, nor can we be responsible for lost or delayed requests, email, or content.

For questions regarding our web site being down or any related service outage, please send an email to

Use of Cookies and IP addresses

We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same ad repeatedly. We also use cookies to maintain user session identity, and, in some non-member areas, to store your username and password locally for ease of access.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

A unique number called an IP address identifies every computer on the Internet. Each time you connect to the Internet your machine is assigned an IP address. An IP address is a number that identifies each sender or receiver of information that is sent in packets across the Internet. Site/Membership Registration Forms

Our site's registration forms require users to give us contact information (like name and email address), method of payment, and demographic information. We use customer contact information from the registration forms to send the user information about our association. The customer's contact information is also used to contact the visitor when necessary. Information regarding method of payment is collected for member enrollment, registration and to process orders for products and services.

External Links

The GRCA website contains links to other external web sites that do not fall under the domain. GRCA is not responsible for the privacy practices or the content of such external web sites.


Our online surveys ask respondents for contact information (like email address) and demographic information (like zip code). We also may use contact data from our surveys to send the user information about our association.


We will have advertising and display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with advertising ads are collected by the advertising agency.

Public Forums

This site will have forums, List Serves and message boards available to its members. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Although GRCA tries to protect your personal information when using these public forums, GRCA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. It is also not the GRCA’s responsibility for maintaining the secrecy of any passwords you set up and/or any account information you have disclosed.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.