- DVDs, Videos (www.collectiontraining.com)
- Books (www.aptusc.org, Collection Management Handbook: The Art of Getting Paid by A.Michael Coleman, Ultimate Credit and Collections Handbook by Michelle Dunn)
- Consultants
- Seminars, webinars, teleconferences (www.lorman.com)
- Conferences
Articles of Interest
Cherner, David A. “Pieces of the Puzzle.” www.acainternational.org. 28 April 2008. 13 August 2008.
Remley, Rachel. “The Power of Persuasion.” www.acainternational.org. 28 April 2008. 13 August 2008.
“Training Tips for Collection Specialists.” www.rdkcollects.com. 13 August 2008.
“Collecting your debts.” www.creditguru.com. 13 August 2008.
Dunn,Michelle. “Debt Collection Tips.” www.entrepreneur.com. 28 November 2006. 13 August 2008.